Refund policy

Last Updated: [27/08/2025]

Thank you for shopping at [Your Store Name]. We take pride in creating high-quality, print-on-demand products. Due to the custom nature of our items, we have a strict policy regarding returns and refunds.

1. Eligibility for Refunds or Replacements
We will only issue a refund or replacement for a product under the following conditions:

  • The product arrives damaged (e.g., torn, severely bent, or misprinted).

  • The wrong item was sent.

  • The product has a severe manufacturing defect (e.g., major blurring, off-center print, or incorrect size).

2. What Is Not Covered

  • Change of mind or dissatisfaction with color/sizing due to screen variations.

  • Minor imperfections inherent to the printing process.

  • Shipping delays or issues caused by the carrier.

3. How to Request a Refund/Replacement
Contact us within 7 days of delivery at [Your Email]. Include:

  • Your order number.

  • Photos/videos clearly showing the issue.

  • A brief description of the problem.

We may require you to return the item (at our expense) before issuing a refund or replacement.

4. Chargebacks
Unauthorized chargebacks will result in a permanent ban from our store and may be pursued legally.